Shipping Information

In-stock items typically leave our New Jersey warehouse within 1 business day (Monday through Friday).  Shipping and delivery times may vary.

ALL orders placed after 1:00 pm EST Monday through Friday will be processed the next business day. Orders placed on Friday after 1:00 pm EST will ship on Monday. Orders placed on Saturday or Sunday will ship on Monday.

Expedited delivery (2Day & Overnight) is only available on business days (Monday through Friday). Saturday delivery is available for an additional fee.

When will I receive my items?

In-stock items: Once shipped, allow 3-7 business days for delivery.

How is shipping cost calculated?

Shipping charges depend entirely on what you’re ordering, where you need that order to go and how quickly you want it to get there.

Shipping costs are based on the zip code you entered, product weight and size.

Do you offer free shipping?

From time to time we offer free shipping on some of our products. Free shipping only available for items being shipped in the contiguous U.S. Items being shipped to Alaska, Hawaii, APO/FPO/DPO or shipped internationally (including Canada) are not eligible for free shipping at this time.

Please Check Your Order

Customers are responsible for checking their order when it arrives to make sure that all items are present. Any order discrepancies must be communicated to us within 7 days. We are not responsible for missing items reported after 7 days.

Return & Exchange Policy

  • Item(s) may be returned within 45 days of delivery date.
  • Personalized or custom item(s) cannot be returned or exchanged.
  • All items will need a return authorization number (see “Request a Return Authorization Number (RAN)” below).
  • Item(s) must be unused and in original condition. All original packaging, warranty cards, manuals, documentation, and accessories must be returned, as well.
  • If your order was broken in shipment or if items are defective, our customer care department will assist you with a refund or replacement.
  • Unless the return is due to our shipping error, the customer is responsible for the cost of return shipping charges, including freight charges on large items.
  • Shipping charges must be prepaid on all returned shipments and we recommend that you insure all returned packages for your protection. We are not responsible for return shipments that are lost, pilfered, or damaged.
  • Once each item is inspected and approved we will issue a refund for the value of the item, including any applicable taxes.
  • Shipping fees are non-refundable.
  • We reserve the right to withhold refunds for item(s) that are returned in unsalable condition.

How to Return Your Item(s)

1. Request a Return Authorization Number (RAN)

All merchandise returns require a return authorization number (RAN). Any returns received without an authorization number can be refused. To request an RAN, please email our Customer Care team.

Please have the following information ready:

  • Your order number (located in your confirmation emails or packing slip)
  • A description of the item(s) you wish to return
  • Reason for the return

2. Send the items back to us

  • Package the items in the original shipment packaging
  • Include a copy of the original packing slip (with the reason for return)
  • Write your RAN on the outside of the box
  • Send package to:
    38 Davey Street
    Bloomfield, NJ 07003

We ask that you send your items back within 30 days of receiving the RAN. Your return will be processed as quickly as possible but may take up to 7 business days. The time that it takes for a “credit” to appear on your monthly statement varies by credit card company. Please allow one to two billing cycles for the refund to appear.

Please note that all returns must be complete, in original and resalable condition, with all original boxes and packing materials. We reserve the right to refuse a return on any product that does not meet these requirements.